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Quick Hits
10 Key Surgical Strike Actions to Improve Business Process Performance
by Kelvin F. Cross- Author: Kelvin F. Cross
- ISBN: 9780814472064 (0814472060)
- Language: english
- Format: hardcover, 274 pages
- Publisher: AMACOM/American Management Association
- Release date: September 29, 2003
About The Book
“Improving business processes, whatever or wherever they are in the enterprise, is an acknowledged way of improving the bottom line. Whether it’s re-engineering, Six Sigma, TQM, or any number of other techniques, the problem is that it’s usually such a huge undertaking that it’s more work than it’s worth. Kelvin F. Cross proposes that results can be achieved much more easily by going in and performing “”surgical strikes”” on specific areas that need improvement, without turning the entire thing into a “”science project.”” And now his method is available for anyone seeking to streamline process structures.
Using case studies from companies including AT&T, GE, and Weight Watchers International to illustrate the remarkable results that can be achieved, Quick Hits sums up the ten key areas that are perfect targets for surgical strikes, demonstrating exactly how to handle each type of problem. By showing how to determine which approach to use for any given situation, the book gives readers an arsenal of tactical and judicious methods designed to be low risk, low cost, and very effective.”
FB2 Quick Hits buy for iPad on Booktopia. PDF book Quick Hits Kelvin F. Cross. TXT ebook Quick Hits download. MP3 Quick Hits by Kelvin F. Cross read online on iOS on Books-a-Million.
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